Please expect delays with all deliveries during this time due to flights being grounded and delays occurring with customs clearances that are constantly changing. We kindly ask that we all patient and understanding during this very testing time.
We charge a flat rate of $10 for all domestic orders. We use Australia Post. Express Post option is available for a flat rate of $15.
$35 FLAT RATE FOR ALL INTERNATIONAL ORDERS - sent via Australia Post.
LUNA LANE ships worldwide, excluding Algeria, Albania, China, Guatemala, Iran, Morocco, Nicaragua, North Korea, Serbia, Sudan, Syria, Tunisia, Ukraine and Yemen.
Orders are processed Monday through Friday and are shipped within 24 hours of placement, excluding weekends and public holidays.
We take great pride in the quality of our products and want you to be completely satisfied with your Luna Lane purchase. If you change your mind for any reason we will happily accept a return for a credit note to the online store under the following conditions. If you would like to exchange for a different size or product, please place a new order. Please note that we only provide refunds on faulty items with proof of purchase.
Please read the terms below to ensure your item qualifies for a return for a store credit:
- The garment is in the original condition, unworn and unwashed.
- The item is returned within 7 days after it was received.
- The items purchased are not on sale or discounted using a discount code.
Sale items or items purchased during a flash sale/promotional event are final sale and not eligible for a credit note or exchange.
- Item is returned with a valid tracking number.
Please email firstname.lastname@example.org stating why you wish to return your item and include your order number. Please allow 48 hours for customer support to reply via email.
Once your item is received and inspected, we will send you an email to notify you that we have received your return items and if your return has been approved. If your return is approved you will be emailed an online code for the amount spent, to be used as a credit note at the Luna Lane online store.
LUNA LANE reserves the right to deny a return if items are returned used, soiled, worn or damaged in any way or have any form of excessive hair, perfume or scents on the fabric. The damaged items will be returned to sender. You will be notified via email if your returned item is not suitable for a refund.
Return Shipping is at the cost of the customer and is non-refundable.
Luna Lane was born in 2021 by Sydney based besties Kate & Laura. Being busy Mummas, we set out to create a brand which focuses on comfortable and conscious fashion.
A collection of dreamy, delicate, feminine pieces aimed to compliment all shapes and sizes and empower every woman day to day.
At Luna Lane, we are dedicated to creating pieces that have ethical consideration at the heart. It is our responsibility to operate in a manner that is empowering to all people involved in the design and production process. Our vision is to ensure the production positively impacts people, the planet and future generations.
We hope you love wearing these pieces as much as we have loved creating them for you.
With an ethical consideration at heart, LunaLane adopts the "less is more philosophy". The label believes in the principles of slow fashion - an approach that encourages you to invest in pieces that will last. When you wear LunaLane you are wearing small-batch limited edition pieces that will hold a permanent presence in your wardrobe.
Australian Designed Fashion
Passionate about empowering the Australian fashion industry and women all pieces at LunaLane are designed by Laura and Kate. Inspired by the sea, simplicity and the salty air the designs are reflections of who they are and what they wear day-to-day.
Made with all-natural fibres like linen, cotton and terry towelling the LunaLane collection is made for the Australian summer - to keep you feeling and looking cool.
Bump Friendly Fashion
As Mummas themselves, Laura and Kate know the importance of design and comfortability for new and expectant Mummas. All pieces have been designed with Mummas in mind to allow for breastfeeding accessibility.
With the belief that style and trend shouldn't be restrictive, the flowing pieces are made for comfortability. Whether you're at the beach, running errands, travelling, going out for dinner or on a romantic date these pieces will move with you celebrating the female silhouette.